EIGHT O’CLOCK COFFEE COMPANY (“EOC”) ALEXA SKILL PRIVACY POLICY

This EOC Alexa Skill Privacy Policy describes how the Eight O’Clock Coffee Company (“EOC”, “us”, “our” or “we”) protects your (“you”, “your”, or “the user”) privacy and your data when using any of EOC’s Alexa Skills (“our Skills”). Before using any of our Alexa Skills, please read this EOC Alexa Skill Privacy Policy  and the EOC Alexa Skill Terms of Use as well as the Alexa Terms of Use and the Privacy Policies by the Amazon Digital Services LLC (with its affiliates, “Amazon”), which also govern and apply to any use by you of our Skills.

Regarding Amazon, “Alexa” means the Alexa Voice Service which includes third-party services (like our Skills), any third-party Alexa enabled hardware (such as Amazon’s “Echo” device”), and other related Software.

If you use one of our Skills, you fully agree to this Privacy Policy for EOC Skills.

 

What are the EOC Skills?

EOC’s Skills are provided to you to enable you to enhance your discovery and enjoyment of the various products that EOC offers to its consumers. Some of the content you may access or otherwise derive through this EOC Skill is from third parties or sites not affiliated with or controlled by EOC. EOC is not responsible for the accuracy of any such third-party content or site. Such third-party content or sites may be governed by their own privacy policies, which we recommend you review prior to interacting with any such site. EOC has no liability with respect to such third-party content or sites, nor the information collection or data privacy practices associated with such third-party sites.

 

User Provided Information

When you use one of our Skills, you have to “talk” to Alexa. Your voice input is sent to Amazon and us, where we use it to understand what our Skill should do for you. This is absolutely necessary for our Skill to give you an appropriate answer to any of your queries posed to our Skill.

In addition, our Skills may obtain information that you provide when you download and register our Skills through the Amazon Alexa skills web site, Fa Registration with EOC to use any of our Skills is not required at this time, although future enhancements to any of our Skills may possibly require your registration]. Should your registration be required to use future enhancements, please keep in mind that you may not be able to use some of the features offered by the Skills unless you register with us. [Credit card information is not collected by any of our Skills at this time]. Any information that you share with Amazon’s own online app store during purchase is held by Amazon and covered by Amazon’s own privacy policy(ies).

We will not normally use any information you provide to us to contact you. Important information concerning required notices, upgrades and/or bug-fix notifications to any of our Skills, or marketing promotions will normally be distributed by means of the Amazon Alexa skills site.

Currently our Skills do not collect your login information, whether you access the Skill via the Alexa service and/or from any social media or networking platforms through which our Skills may be available to you. Any future enhancements to our Skills which enable to us to collect your login information will be notified to you at the time of delivery or upgrade, and you may consent to, or otherwise opt-out, of such collection at any time].

 

Automatically Collected Information

In addition, our Skills may automatically collect certain of your information as part of normal operation within the context of the Amazon Alexa environment, including, but not limited to, your hardware device(s) unique ID (such as the IMEI associated with your device(s)), a unique user ID, your internet protocol (IP) addresses, type of browser, browser version, your prior usage of our Skills, and information about the way you use our Skills. Our Skills may also employ “cookies”, which are files with small amount of data, which may include an anonymous unique identifier. Cookies may be sent to your browser from one of our or Amazon’s website and stored on your computer's hard drive. We use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Skills.

None our Skills collects precise information about the location of your device (such as the physical location where your device is being used. Only aggregated, anonymized data that may be automatically collected by our Skills will be periodically transmitted to Amazon’s software environment and services to help us improve the Skills and the services you received from them.

We may share User Provided and Automatically Collected Information (“your information”) with third parties only in the ways that are described in this privacy policy.

 

We may disclose User Provided and Automatically Collected Information:

  • As required by law, such as to comply with a subpoena, court or administrative agency order, or similar legal process;
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a judicial, administrative agency, government request or investigation, or otherwise;
  • With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
  • In the event of a merger, acquisition, or sale of all or a portion of the stock, business or assets of EOC (a “change in ownership”), you will be notified via the contact information you may have provided to us (if any) and/or via a prominent notice on our Web site of any such change in ownership of EOC and/or and changes to the uses of your information as a result of any such change in ownership, as well as any choices you may have regarding your information.

 

Automatic Data Collection and Advertising

We may work with third party data analytics companies to help us better understand how our Skills are being used, such as the frequency or duration of usage. To protect the anonymity of any information you may provide to us, we use an encryption technology to help ensure that these third parties can’t identify you personally].

 

What are my Opt-Out Rights?

You can opt out of the collection of any of your information by our Skills by (1) disabling our Skills on your Amazon Alexa account and/or (2) disabling or otherwise opting out of the Alexa service itself in the manner provided by Amazon’s Privacy Policies and/or the Alexa Terms of Use. You may use the standard uninstall processes as may be available as part of your device or Amazon account.

Specific EOC Skills or upgraded versions of such EOC Skills may have specific opt-out mechanisms. Please contact us at Eight O’Clock Inc., Consumer Services Department, 5901 West Side Avenue, North Bergen NJ, 07047-6451 or by phone at 1-800-299-2739 to enquire about this.

 

FOR CALIFORNIA RESIDENTS USING OF ANY OF OUR SKILLS:

Your use and privacy rights with respect to of any of our Skills may be covered by the California Consumer Privacy Act (or “CCPA”). Please refer to EOC’s general website privacy policy located at https://www.eightoclock.com/privacy-policy which includes a discussion of the categories and specific pieces of personal information that we collect from California residents, how we use that information, and California residents’ rights with respect to the personal information we collect including your Opt-Out rights.

 

Children

We do not use the Skills to knowingly solicit data from or market to children under the age of 13. If you are under the age of 13, please do not use our Skills and do not provide any information about yourself through any of our Skills. Parents or guardians may wish to disable functionality of any of our Skills to prevent use by children under the age of 13 via the parental controls for such Skills made available by Amazon at https://www.amazon.com/b?ie=UTF8&node=17978647011 . If a parent or guardian becomes aware that his or her child under the age of 13 has provided us with information in violation of this section, please contact us at us at Eight O’Clock Inc., Consumer Services Department, 5901 West Side Avenue, North Bergen NJ, 07047-6451 or by phone at 1-800-299-2739. We will make all reasonable efforts to delete such information from our files within a reasonable period of time.

 

Security

We are concerned about safeguarding the confidentiality of any information you provide to us by your use of our Skills. We provide physical, electronic, and procedural safeguards to protect the information we collect, process or maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Skills. However, it is important that you understand that due to the inherent open nature of the Internet, no website or database is completely secure or “hacker proof” and we cannot guarantee that the information you submit to us in connection with your use of our Skills (whether directly, via Alexa or another Amazon controlled system or site, or otherwise), or any such information stored on by us, Amazon, or from any of our or Amazon’s authorized employees or contractors, will be completely free from unauthorized access by third parties.

 

Your Consent

By using our Skills, you are consenting to our processing of your information as set forth in this Privacy Policy, now and as may be amended by us. “Processing,” means using information collected by our Skills or by any computer network facilities provided in connection for those Skills in any way, (whether by us, Amazon, or any authorized contractors of us or Amazon), including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the USA, Canada, United Kingdom or in any country of the European Community. If you reside outside of the above listed countries your information will be transferred, processed and stored there under European Union privacy standards.

 

Changes To This EOC Skills Privacy Policy

This Privacy Policy for this EOC Skills is effective December 02, 2020, and will remain in effect except with respect to any changes in its provisions in the future, which will be effective immediately after being posting by EOC. We reserve the right to update or change our Privacy Policy for Skills at any time and you should check this Privacy Policy for Skills periodically. Your continued use of our Skills is subject to this Privacy Policy at all times, including but not limited the terms of any modifications that we post at any time to this Privacy Policy for EOC Skills, and such posting will constitute your acknowledgment of the modifications and your consent to abide and be bound by any such modifications.

 

Other EOC Policies Which May Apply to Our Skills

Your access and use of any our Skills at any time may also be subject to provisions found in the EOC Alexa Skill Terms of Use, EOC’s Website Terms and Conditions located at https://www.eightoclock.com/terms-and-conditions as well as EOC’s general Privacy Policy located at https://www.eightoclock.com/privacy-policy.

 

Governing Law

This EOC Alexa Skill Privacy Policy is governed under the laws of the State of New Jersey, USA, without regard to its conflict of law provisions.

 

Questions?

If there are any questions regarding this EOC Alexa Skill Privacy Policy, you may contact us as follows:

  • by writing to us at Eight O’Clock Inc., Consumer Services Department, 5901 West Side Avenue, North Bergen NJ, 07047-6451;
  • by phone at 1-800-299-2739;
  • by using the contact form on this website at www.eightoclock.com/contactus.

 

 

Revision 1.0 dated December 2, 2020